Frequently Asked Questions
Hours of operations: 9:00 AM – 5:00 PM PST.
- Phone: 858-729-0872
- Fax: 858-729-0874
- Email: firstname.lastname@example.org
As part of your purchase and upon completion of a Non-Disclosure Agreement (NDA), Geodetics will provide documentation for integration along with up to 2 hours of integration and configuration support via telephone or email. Customer support will come from a Field Service Engineer (FSE). If further support is required, additional support will be provided at a fixed hourly rate.
Customers desiring Geodetics be an integral part of their design/integration team and assist with issues they have in design and testing in their use of the system, will require a Time and Material Support contract with Geodetics.
Product specifications are included in the User Manual provided with your product.
User Manuals & Software Updates
To access user manuals and software updates please login to our resource center. If you do not have a login, please contact us.
To request support please use the contact form below. We will get back to you as soon as possible!