What is the best way to get support from Geodetics?

 

As part of your purchase and upon completion of a Non-Disclosure Agreement (NDA), Geodetics will provide documentation for integration along with up to 2 hours of integration and configuration support via telephone or email. Customer support will come from a Field Service Engineer (FSE).  If further support is required, additional support will be provided at a fixed hourly rate.

 

Customers desiring Geodetics be an integral part of their design/integration team and assist with issues they have in design and testing in their use of the system, will require a Time and Material Support contract with Geodetics.